Jet Blue flight attendant exhibits the consumer can be wrong

Steven Slater, a career flight attendant, came to the tipping point. A traveler thought it satisfactory to abuse a professional for doing his job, which he has excelled at for over two decades. Slater, a Jet Blue flight attendant at the time, cursed the man over the intercom, opened the door of the plane and engaged the emergency exit slide, leaving the tarmac on foot. He was later imprisoned for reckless endangerment, criminal mischief, among other charges.

Plane to see he had enough

According to CNN, Jet Blue Flight 1052 landed at JFK International Airport from Pittsburgh. As the plane taxied toward the terminal, a passenger stood up to retrieve his bag too early, and he was told by flight attendant Steven Slater he had to sit back down. Exactly what happened isn’t known, but it is clear that Slater was struck by either the bag falling from the overhead bin or the passenger struck him. The passenger swore at Slater after refusing to apologize. Slater announced he was quitting over the intercom while losing a tirade at the passenger who maltreated him. He grabbed some beer from the galley before engaging the emergency inflatable slide to exit the plane. He was arrested at his home later.

Cabin pressure

When Slater was not working, as outlined by MSN, he was rarely home. His roommate disclosed that he often flew to Thousand Oaks in California to care for his ailing mother, as he did for his father before he passed away. According to the New York Times, his mother had also been a flight attendant. His father, a previous pilot, died from Lou Gehrig’s Disease.

Customers are wrong more often than they think

The service trades aren’t as easy as one might think, and they should not be maltreated at all. Anyone who has worked in retail, food service or related fields knows how rude some individuals can be. It costs nothing to be polite and cooperative, even if mistakes do sometimes get made.

Discover more information on this subject

MSNBC

msnbc.msn.com/id/38629517/ns/travel-news/

CNN

cnn.com/2010/TRAVEL/08/10/new.york.escape.chute.opened/?hpt=C2

NY Times

nytimes.com/2010/08/10/nyregion/10attendant.html?_r=1 and hp